Withdrawal of winnings
In order to withdraw money from your personal wallet at Volta casino, you need to replenish at least one deposit and start playing for real money, then you get the right to withdraw money from your account. Withdrawals are made to the same payment system that was used for the initial replenishment of the account balance, except for those cases when the withdrawal to the selected replenishment method does not allow the withdrawal.
There may be cases when we can change the payment method you have chosen (often due to temporary difficulties with the chosen payment system) and withdraw your funds by other payment methods, which are presented on our website. In addition, please note that we assume the right to refuse you to withdraw money in any way, if we suspect you of fraudulent activities and / or attempted money laundering.
Limits for withdrawing funds are updated every calendar period. The calendar period is one day, week, or month. If you have reached the withdrawal limit in this period, you will be able to make a withdrawal request in the next.
Как вывести денежный выигрыш в казино Вольта
To withdraw your winnings at Volta Casino, you need to go through a fairly simple and standard procedure for an online casino. Firstly, in order to withdraw money, you need to go to the casino's main page, then click on the tab with your funds (where the amount is indicated), in the next tab, click "Withdraw" and choose a method convenient for you. In addition, please note that the withdrawal is only available to the payment system to which you deposited funds. In the "History" tab, you will see the history of deposits and withdrawal orders. As soon as the withdrawal is completed, the order status will change to "Completed".
What is user verification for?
To fight fraudsters and scammers, and as a gambling site, we need to verify you, as well as verify the origin of your funds to eliminate money laundering (KYC). You need to send us:
- a copy of an up-to-date document that proves your identity, or another document equal to it;
- a copy of the utility bill, not older than 2 months with up-to-date data about you;
- any other document required to verify your identity.
Account verification using documents is necessary for a successful withdrawal of money, so try to send the documents within five (5) days, otherwise we may, at our discretion, limit the services for your account. If you have not provided these documents within thirty (30) days, we can block your funds without the possibility of recovery and withdrawal.
Available withdrawal methods
Our casino provides you with a variety of withdrawal methods. Among the large number of methods, Visa, Master Card, Webmoney, Neteller, Skrill and others can be distinguished. Each system has its own nuances and limitations, for example, for a Visa / Master Card, the waiting time for funds to be credited to the card from the bank can be increased. For Webmoney, you may need to go through verification to receive money for your wallet. Importantly, our casino has no internal commission for withdrawal.
Withdrawal limits at Casino Volta (in EUR)
The minimum amount for withdrawing money depends on the method you choose, or on the method of payment, if it is described in the rules of the selected company. The amounts for withdrawal are offered in the table:
|Total amount of deposits (EUR)||Daily limit (EUR)||Weekly limit (EUR)||Monthly limit (EUR)|
|<1000||up to 500||up to 3000||up to 10000|
|1000-5000||up to 800||up to 5000||up to 15000|
|>5000||Our support team will tell you the amount.|
Withdrawal times at Volta Casino
Withdrawal of winnings is requested at a convenient time for you, but how long it can take to withdraw depends on some conditions, in some cases they are individual. Usually, the withdrawal of funds is made within 24 hours, if there are no special conditions / requirements for the player. The time of crediting may vary depending on the payment system you have chosen. We also clarify that if the withdrawal amount exceeds 1,000 CA or AU dollars, or 1,000 euros, we, as a rule, can conduct an additional check of the player's activity. This check does not exceed forty-eight (48) hours.
In order to prevent fraud, the turnover of your deposits in real money games must be equal to or greater than three times the amount of your initial contribution. We would like to emphasize the fact that we are not responsible for any delays in the withdrawal of funds arising in the event of attacks on the network, strikes, fires, floods and other problems from third parties.
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